Terms of sales at Acorn Planet!

No shipping till after June 27th, 2008

For your own protection, please do not put heavy or breakabke items in the same shopping cart with paper, otherwise we will not exchange or take back broken items. Our paper is too long to do so. We are not shipping to outside of USA anymore. Anyone who do not follow this and make orders anyhow, we will only refund after the credit card fee is deducted from the orginal total.

I received my order and I am very impressed. I got more than I
bargained for! You really seem to care a lot about the quality of your
business, which is rare indeed today. I hope that you stay in business for
a long time!
--Alendra (L) P. from Florida, Jan. 2005

Damage replacement, 100% purchase return refund, no questions asked! From the time you report the damage to us, we immediately report to UPS within 24 hours, 5 business days, UPS will send the trucker to examine the package, as soon as the package is examined, refund or replacement will be shipped within 24 hours!
All international shipping is post office actual cost + $5 of packaging cost. There is no tracking for international shipping unless you request Fedex or EMS for additional cost. Some countries, there is no insurance either. You should check at USPS.com. If no insurance available, we take no responsibility for lost package which happens sometimes. Packages could take 3 month to arrive. Some people cannot wait so long, then you should just buy your supply from local store. We have no control on how long a package arrives. It depends on a lot of each country. terms

Before you purchase read the following

If you do not want to use your credit card, please do the following, put all the items that you want to purchase in the shopping cart, after you double checked the items in the shopping cart, click on "check out", fill out all the billing and shipping information as required. Click on "Submit Information". Then a copy of the purchase request will be sent to you and Acorn Planet, Inc. Go to your email box and send us an email to inform us that you will pay by check. We will reserve all the items for you.
When you make an order like this, your order request also is registered with our affiliate program and when your check arrives Acorn Planet, Inc. we will send out your items and your referer will earn the commission as usual!
Our shipping is estimated upon UPS ground. Please have items send to a real address that accept UPS shipping, otherwise, we will charge the extra shipping cost to your account! If the address you provide is UPS ground deliverable, you get automatic $100 damage insurance coverage. If you do not want to give out your home address on the net, please put in your work address, make sure you have suite number, department number specified. Any address correction by UPS, there is a $5 fee, we reserve the right to put that on your account! P O Box address cannot be delivered by UPS, you need to use our "make payment" button to make extra payment to cover extra post office shipping and insurance cost. Item weight plus extra 1.5 pound packinging weight can be estimated for your package, our zip code is: 11733, you can easilly get an estimate from USPS.com, Fedex.com, UPS.com for post office shipping and global shipping. It's your resposibility to pay enough shipping to cover extra shipping request. If we do not receive your special request within 24 hours, we will send out the package to a way that your shipping payment can cover.
Any goods returned within two weeks in its original condition through any mail confirmation service, ex: USPS delivery confirmation, UPS, or FEDEX will have money back guarantee. Refund will be issued after we receive the items. To prevent losses we request that you email us the tracking number when the return package is sent out. Any items that were sent from China will only need to be returned to our New York location to: Atten: Yingxing Wang, Acorn Planet, Inc. 1091 Route 25A. Stony Brook, NY11790, USA.
Any breakable items, please re-pack them well.
We added many inexpensive heavy items like paper, student inkstone, stone teapots, bottled ink, we need to adjust our shipping structure to cover some of our basic costs. Shipping: Any package less than 2 pounds will be sent by priority if you paid enough to cover shipping and packaging cost. We reserve the right to send your package by UPS ground if what you paid for shipping cannot cover the cost of USPS priority.
Corrently have two shopping cart on the web, you sure can mix them up by checking out seperately, but the total of $300 from two cart can qualify for the Free shipping!
Free UPS Ground Shipping within USA for any orders over $300, put all the items that you wanted in the Shopping Cart, proceed to check out, fill in all your information including shipping information (you do not need to wait for UPS delivery, if you send your items to your work place), After you click on "Submit Information", the sub-total, tax and shipping(estimated priority or UPS ground cost) will be shown, if your subtotal is over $300, our order system will automatically give you free UPS ground shipping!
EBay winners make payment here: Make sure you enter amount and description at prompt.

For fast ship out, please go to our home page:
http://www.acornplanet.com and click on the visa logo to make payment with a visa/master card.
Or you can fax the Amount, Exact Billing Address, name, credit card number, security code on back and expiration date with your signature to: 1-631-689-2462 and we can charge it to your card!
If you want to send us a check, please make to:
Acorn Planet, Inc.
Atten: Yingxing Wang,
1091 Route 25A.
Stony Brook, NY11790,
USA.
If you had multiple winning items, please email for total shipping and handling cost before you make any payment!
Terms used : "On Scroll" means that the painting is mounted and framed the traditional Chinese way as shown in the figure. The length of the paper above and below the painting varies. Most of our customers cut the scroll and frame the painting western style as shown in the figure.

"Mounted on Paper" means that the painting is mounted on paper with a silk border as seen in the pictures of Ye Zhang's paintings.

"Framed" means that the painting is framed western style. This will be shown on this page shortly.

The indicated size is the size of the painting only; the size of the silk or paper border around the painting varies between two to six inches. Our customers have either put on custom matting or kept the silk border as the matting for the framing.

By using this site, you agreed to our Legal Disclaimer and you have read our Privacy Policy.

Highest quality Sumi-e, Chinese Brush painting, Japanese painting, Calligraphy Art Supplies for professional and student Oriental Brush painters, four Artist's Treasures, Ink Stone, She Inkstone, Duan Inkstone, Ink Stick, Color Inksticks, Marie's colors, Chinese Watercolors, Black Inks, Artist Chinese Painting Brushes, Rice Paper --- Xuan Paper & Calligraphy and Painting Paper, Sumi-e Artist Sets, Shodo Calligraphy Sets, Painting and Calligraphy Practice and Instruction Books, Sumi Painting Accessories. Hanko, Seal Stone, Brush Hanger, Suzuri, Fude, Suzuka Sumi Ink, Handcrafted Yixing Teapots, Zisha Teapots and Stone Teapots, rare choice Green Tea from Huangshan (Yellow Mountain) China . .

Last updated on 28-Jan-2005 21:33:49 EDT by Acorn Planet, Inc.